About SecureNet.one

About Us

Founded over 30 years ago, SecureNet.one is a trusted name in remote technical support and digital protection solutions.Our goal is simple: to provide expert help, outstanding service, and long-term peace of mind for customers dealing with modern-day technology issues.

In an age of constant digital transformation, SecureNet.one was built on the core belief that tech support shouldn’t be a burden — it should be fast, personal, and reliable. Our journey started with in-home technical help and evolved into a robust remote assistance platform that helps thousands of customers across North America every year.

At SecureNet.one, we combine deep technical knowledge with a human-first approach. From software glitches to hardware diagnostics, from virus removal to email configuration — we don’t just solve problems; we build trust. Our clients range from home users to small businesses, and we treat each session as a mission to bring comfort, safety, and speed to your digital life.

Over the decades, we’ve helped customers recover important data, clean out malware that crippled systems, install new platforms, and even build long-term infrastructure for families and professionals who rely on technology for their everyday tasks.

Our remote support services are designed with security at the center. We use encrypted connections, no third-party access sharing, and adhere to strict data handling protocols. Everything we do is built around making your experience worry-free and convenient — with 24/7 access to real people who care.

We believe technology should empower you, not overwhelm you. Whether you're a senior looking to safely browse the web, a student managing your software tools, or a freelancer juggling projects — we’re here for you.

Our Leadership

JB Mehrling – Chief Executive Officer

With over three decades of experience in the technology and support industry, JB Mehrling founded SecureNet.one to provide trustworthy, transparent, and professional tech assistance to users of all ages. JB’s vision of remote care combines old-school customer service values with modern technical expertise.

C. Wells – Head of Production

Overseeing the daily operations of service delivery, training, and client success, C. Wells ensures that every customer who interacts with SecureNet receives top-tier treatment. Under their leadership, our tech support team continues to deliver prompt and efficient service, round the clock.

Why Choose SecureNet.one?

• ✔ 30 years of hands-on experience in tech support
• ✔ Human-first support team — no bots, just real help
• ✔ Strong focus on security and encrypted remote sessions
• ✔ Friendly service, no confusing jargon
• ✔ Available 24/7 via phone, chat, or email

We’re proud to continue building relationships with families, small business owners, retirees, and everyday users who need someone to trust with their technology. SecureNet.one isn’t just a support provider — it’s a team of people who genuinely care about keeping your digital life running smoothly.

Let us help you get back to what you do best — and leave the tech stress to us.